Privacy Policy

If you have any questions regarding privacy issues after consulting this page please contact us at:

Saugatuck Kitchens LLC
125 Bruce Ave
Stratford, CT 06615
Customer Service: 1-203-334-1099 (8:00 a.m. to 4:00 p.m. E.S.T. Monday-Friday)
Common Questions Asked…

What information do you collect when I place an order, request a catalog or other information?

When placing an order for merchandise or for a catalog or general information, we request and collect as necessary your: e-mail address, name, street address, delivery address if different, City/Sate/Zip, telephone number and credit card number and expiration date (CC orders only).

We do not collect any cookies.

Please note: To process your purchases, we may send you a confirmation email or we may contact you by telephone if we have questions about your order. In some instances, we may use third party companies to help us provide our products and services to you, to assist us in managing customer information, to fulfill promotions and to communicate with you.  Some of these companies are given access to some or all the information you provide to us, and some may use cookies on our behalf. These companies are restricted from using your information in any manner other than in helping us to provide you with the products and services available from us.

We may share information with governmental agencies or other companies assisting us in fraud prevention or investigation. We may do so when: (1) permitted or required by law; or, (2) trying to protect against or prevent actual or potential fraud or unauthorized transactions; or, (3) investigating fraud which has already taken place. The information is not provided to these agencies or companies for marketing purposes.

How will my telephone number be used?

Saugatuck Kitchens will contact you by telephone only if the need arises to communicate with you directly regarding the processing of your order or inquiry.

Telephone numbers are not shared with third parties.

How will my credit card number be used?

Your credit card number and expiration is used to process your current transaction.
For your security and ours, we do not store credit card information on our online server.